Troubleshooting Guide

The Dollar General Employee Portal, or DGme, is an online platform that provides employees with easy access to job-related information, including their work schedules, pay stubs, benefits, and training programs. Registered employees with Dollar General LLC can access their accounts through the portal.

They must follow a few simple steps to log in, including entering their username and password. If they forget their login credentials, they can reset their password by following the instructions provided on the website. Once logged in, employees can view their personal and job-related information and make any necessary updates.

Troubleshooting Guide

Technical difficulties with ease using our comprehensive Troubleshooting Guide

  • Check your internet connection for stability and any request timeouts.
  • Use the correct credentials when logging in, including up-to-date passwords.
  • If passwords are in all capital letters, use the correct capitalization and avoid using the CAPS LOCK key unless necessary.
  • Clear your cache if cookies are preventing you from logging in.
  • If the website is restricted in your region, consider using a VPN or changing servers.
  • If all else fails, follow the instructions provided to reset your password.

External Helpful Resource:

DGME Portal App