If you worked at Dollar General, whether you’re still on the team or you’ve already moved on, you’ll need your W-2 form for taxes. The W-2 shows your total earnings and taxes withheld, and it’s what you’ll use to file your tax return.
The good news? You don’t need to stress. Dollar General makes W-2s available online through the DGME Paystub Portal, and they also mail them out by January 31 each year. Below, I’ll walk you through exactly how to get your W-2 as a current employee and as a former employee.
The Quick Answer
- Current Employees: Log in to the DGME Paystub Official Portal page, go to the Tax Documents / W-2 section, and download your form.
- Former Employees: If you can’t log in anymore, call the Employee Response Center at 1-888-237-4114 or contact HR. They can reactivate access or send your W-2 directly.
Now let’s break this down step by step.
How Current Employees Can Get Their W-2 Online
Go to the DGME Portal
Visit the official DGME login page . Bookmark it so you can return easily.
Log In with Your Credentials
Enter your Employee ID (EID), the last four digits of your SSN, and your date of birth.
Find the W-2 Section
Once inside, look for “My Paystubs & W-2s” or a similar tab under Payroll/Tax Documents.
Download or Print
Click on the W-2 you need, download it as a PDF, and keep a copy for your records. You can also print it for tax filing.
Need Help?
If you can’t see the W-2, make sure it’s after January 31. That’s when the forms are posted each year.
How Former Employees Can Get Their W-2
If you’ve left Dollar General, you may or may not still have portal access. Here’s what you should do:
Try Logging In
Sometimes your DGME account stays active for a short time after leaving. Use your old Employee ID and info to check.
Call the Employee Response Center
If your login doesn’t work, call 1-888-237-4114. Explain that you’re a former employee who needs a W-2. They can verify your identity and either reactivate your portal access or send the W-2 by mail.
Contact HR or Payroll
Another option is reaching out to the HR or Payroll Services department. Their contact info is on the official Dollar General website.
Check Your Mailbox
Even if you don’t go online, Dollar General mails W-2s to your last address on file by January 31. If you’ve moved, make sure to update your address with HR or request the form to be re-sent.
What If You Still Can’t Get It?
- Wrong Employee ID or Password? Use the “Forgot Password” option on the DGME login page.
- Portal Locked? Wait 15 minutes and try again.
- Moved and Didn’t Get W-2? Call HR or Payroll and request a re-issued copy.
- Absolute Last Resort: If tax season is here and you still can’t get your W-2, use IRS Form 4852 (Substitute for W-2) to file your taxes.
FAQs
When are W-2s available?
Dollar General makes W-2s available by January 31 each year, both online and by mail.
Can I get old W-2s from previous years?
Yes. If you’re still employed, they’re in the portal. If not, contact HR or Payroll to request them.
Do I need to pay to get my W-2?
No. W-2s are always free. Be careful of scam sites asking for money.
Final Thoughts
Getting your W-2 from Dollar General doesn’t have to be stressful. If you’re a current employee, log into the DGME portal and download it in just a few minutes. If you’re a former employee, a quick call to HR or the Employee Response Center will get you what you need.
The key is to act early, especially if you’ve moved recently or left the company. Having your W-2 ready means no delays when it’s time to file taxes.